ArtfulTea.com

A creative mix of luxury loose leaf teas and tea accessories.

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FAQ

Free Shipping on Orders over $75
Any order for more than $75.00 receives free shipping, which is automatically deducted during the checkout process.  (Free shipping is available only for orders shipped within the US.)

Samples
With every order for tea, we always include a complimentary sample of another tea of our choice as our way of introducing you to more of our tea collection, as well as to say “thank you” for your business.

Shipping
Orders are usually processed and shipped within 1 – 2 business days.  You should receive an automatic email notification once your order has shipped.  For orders shipped within the United States, we generally use USPS Priority Mail.  International orders are shipped by FedEx or UPS.

Sending an Order as a Gift
We’ll gladly ship your order as a gift to someone else.  Simply include the recipient’s name, address and any message you would like enclosed for them in the “comments” box when you checkout.  Be sure your billing address and phone number are included in the main portion of the checkout process.  (We can only ship to one address per order.  Please place separate orders for each recipient, or contact us directly for orders to multiple addresses.)

Sales Tax
Orders placed on our website are not taxable when shipped to states other than New Mexico.  All orders shipped within the state of New Mexico are subject to sales tax, which is automatically calculated and added to the total during the checkout process.

Privacy
We keep all customer information absolutely private. No customer information will be shared with anyone outside of ArtfulTea. In addition, our Secure Server automatically protects customer information that is processed on-line with any order. Payments that are made to ArtfulTea through PayPal are completely protected by PayPal (no credit card information is shared with ArtfulTea during or after the payment process).

Return Policy
If for any reason you are dissatisfied with any of our products and wish to make a return, please contact us directly for return shipping instructions and to receive any refund that may be due.